Give Praise If you would like to give praise to someone on the NPS team, please email us here!

Meet the Exceptional CSRs on the NPS Team Regina O'Neal "I misunderstood the billing I received on renewing this years package. Regina, your thoughtful help in continuing my service while my check was enroute is greatly appreciated. Thank you for going above and beyond your job as a customer service rep to take care of me. In addition, your knowledge of the packages and the hardware I use helped me obtain just what I needed. Thank you for your service and consideration. I look forward to a continuing relationship with NPS." Mr. John Dunworth took the time to let me know what an excellent CSR we have in Regina O'Neal. He said she did a "bang up" job in getting his renewal together. Martha Small wanted to let us know what an incredible job Regina O'Neal did in getting her package together. She said Regina was thoughtful and knowledgeable. Michael Ghosh Mr. Michael Bost stated that he received great customer service from Michael Ghosh. He also said that Michael was very informative and was able to answer all his questions. Sue Srader Mrs. Kidwell wanted to relay to us how pleased she was to have spoken with Sue Shrader. Her exact words were "Sue was knowledgeable, friendly, and patient". She said she couldn't have been treated any better. She asked that Sue be recognized and even indicated that she may check back with another supervisor to make sure that it really did happen. Ethel Alden Mike Truax took the time to let us know what an exceptional job Ethel Alden did with his account. Ethel was able to resolve a problem that had been going on for quite some time. This is one of the things that encouraged this particular customer to stay with our company instead of going elsewhere. Thank you Ethel for doing a wonderful job and listening to the customer. NPS customer, Kurt Justice, mentioned what a great job Ethel did in explaining our programming and how well she treated him. He was pleased on her knowledgeable and helpful customer service. Thanks Ethel for the good job. It is people like you that make NPS what it is.

* Effective 7-1-07, prices listed DO NOT include the 9% uplinking fee. This 9% Uplinking Fee is to help cover the additional costs associated with all the Uplinking & Tier Bit gear that NPS has had to commit to, in order to provide our customers with the continued wide variety of programming channels.